Meet Özlem Sema Dinçer -
Özlem Sema Dinçer

Özlem Sema Dinçer

Director Yapı Kredi


Özlem Sema Dinçer is responsible for Digital Channels, Customer Relations Center and Self Service Banking technologies in Yapi Kredi Bank. Prior to Yapi Kredi, Özlem was responsible for digitalizing financial services in the automotive sector, in Doguş Technology. She also worked for Garanti Technology early in her career for 12 years.

Özlem has a Bachelor’s degree from Hacettepe University and a Master’s degree in Computer Engineering from ITU. During her 19-year career journey, she took part in end-to-end development of ERP systems, digital transformation projects, international projects, R&D and innovation projects. Providing value-adding technology solutions has always been her basic motivation.

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