Meet Nissanka Janaratne -
Nissanka Janaratne

Nissanka Janaratne

Digital and Emerging Tech Innovation Portfolio Lead Commonwealth Bank


Nissanka Janaratne is passionate about capturing the possibilities emerging from the intersection of emerging technologies, human-centric design and societal changes as a digital transformation executive to build future financial services. He collaborates with thought leaders, startups and fintech hubs to bring startup innovation thinking to large traditional organizations to push the boundaries of established cultures and processes.

He has co-designed and launched a fintech product in 2017 for Group Operations of Westpac to bring about an end-to-end digital experience with chatbot and cognitive automation technologies to save on massive call center costs and had the great opportunity to lead a portfolio of digital transformation programs to develop a mobile payment product (2013-2014), promise to pay digital experience for collections (2014), digital ID service (2015-2016), digitalizing offshore operations (2016-2017) and a digital banking experience (2017-2018) to convert paper statements to e-statements.

He brings over 15 years of consulting and senior leadership experience in developing innovative strategies and high performing teams to execute organizational change for digital transformation programs as a banking sector CIO and a senior leader at IBM with a learning mindset to be on the lookout to learn about the latest developments in innovation and strategy with executive education at MIT and Oxford University.

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