Meet Jackie Barwell -
Jackie Barwell

Jackie Barwell

Director, (Fraud) Product Management ACI Worldwide


Jackie Barwell has been in the fraud prevention and detection space for 35 of her 40-year career. After dipping her toes into the banking world all those years ago, she quickly found herself transitioning from an audit environment to the world of fraud, firstly with Bank of America and then more deeply with Citigroup where she progressed to SVP and Global Head of Fraud Management for the company.

She then transitioned to what she calls the 'halfway house' between solution provider and financial institution - First Data - where she headed up fraud solution strategy and internal fraud prevention for all markets outside of the USA. And then she entered the world of solution provider, firstly with Actimize, and then Retail Decisions which was then acquired by ACI 5 years ago.

Throughout her time with First Data, Actimize and now Retail Decision/ACI, machine learning elements have featured within the solutions used and offered in a multitude of ways, and its application within the industry continues to fascinate her - especially in light of the fast-paced change in the payments and ecommerce space.

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